Payment Terms 💳
We offer two payment options based on order size:
1. Standard Payment (For Orders Below $2,000,000) 💵
✔️ 35% Deposit via T/T bank transfer upon invoice 🏦
✔️ 30% Payment against draft copies of shipping documents 📄
✔️ 35% Final Balance upon confirmation of delivery at the destination port 🚢
2. Payment via SBLC (For Orders Above $2,000,000) 💰
For large transactions, we require:
📜 100% Operative, Irrevocable, Transferable, and Divisible SBLC (MT760) issued to our third-party financier.
⏳ Payable at the discharge port within 3 working days after SGS inspection.
⚠️ Note: Payment via financial instruments is only available for orders above $2,000,000.
Visitation Policy 🏢
Who Needs to Pay a Visitation Fee?
If you’re a new client and have not placed an order or made an advance payment, a €300/$300 per person visitation fee applies.
💡 This fee covers:
📩 Invitation letter processing
🏨 Accommodation arrangements
✅ Once paid, our HR department will schedule your visit.
Who Can Visit for Free?
🚀 Clients who have already placed an order and made an advance payment can visit at no extra cost—just let us know your schedule.
Frequently Asked Questions(FAQ)
📌 Q1: Why do I need to pay a visitation?
💡 The fee covers administrative processing, invitation letters, and accommodation arrangements for first-time clients.
📌 Q2: Can I get a refund on the visitation fee?
💡 No, the visitation fee is non-refundable as it covers fixed costs.
📌 Q3: Do you accept other forms of payment?
💡 Our primary payment methods are T/T bank transfer and SBLC MT760 for large orders. If you have a specific request, please contact our support team.
📌 Q4: When will my order be processed after payment?
💡 Your order is processed immediately after payment confirmation and shipping is arranged accordingly.
📌 Q5: What should I do if my order arrives damaged?
💡 If your order is damaged upon arrival, please take photos immediately and contact our support team within 48 hours for assistance with a replacement or claim.
📌 Q6: Do you offer international shipping, and how long does it take?
💡 Yes, we ship worldwide using trusted shipping carriers. Delivery times vary based on the destination and shipping method:
- Air Freight (Fastest): 5-10 business days
- Sea Freight (For bulk orders): 15-30 business days
- Courier Services (DHL, FedEx, UPS, etc.): 7-20 business days
📌 Q7: What happens if my order is delayed or lost?
💡 If your shipment is delayed, we will work closely with our logistics partners to resolve the issue. In case of loss, we will either reship the order or issue a refund .